Terms and conditions
These Terms and Conditions, together with any additional terms which may apply to certain products, services or entities, govern the use of and explain the terms on which Fulldata Metasearch Engine (trademark REATIA)., (the “Company”) provides and gives access to its Services.
Please read these Terms and Conditions carefully before using or registering to use the Company’s Platform and Services. These Terms and Conditions create a legally binding contract between you and REATIA. By clicking Agree and Continue you confirm your understanding and acceptance of these Terms and Conditions.
Notice
1. By downloading, installing, accessing, or using the Platform you accept and agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, you should not download, install, access, or use the Company’s Platform and/or Services;
2. If you accept this Agreement on behalf of another person, company or legal entity, you represent and warrant that you have full authority to bind that person, company or legal entity to these Terms.
3. REATIA reserves the right at any time to modify or to add new or additional provisions to these Terms and Conditions from time to time to reflect changes in the law or to the Company’s Platform and Services. If such changes represent a Material Change (as herein defined), we will post the revised terms on www.reatia.com with a “last updated” date. Please review the Site on regular basis to obtain timely notices of any revisions. If you continue to use the Services after the revisions take effect, you agree to be bound by the revised terms. You agree that we shall not be liable to you or to any third party for any modification of the Terms.
1. Definitions and Interpretation
1.1. In these Terms and Conditions, unless the context otherwise requires, the following expressions shall have the following meanings
1.1.1. “Account” means an account enabling a user to access and use the Platform;
1.1.2. “Affiliate” means any entity that directly or indirectly controls, or is controlled by, or is under common control with the subject entity. For the purposes of this definition, “control” means direct or indirect ownership or control of more than 50% of the voting interests of the subject entity;
1.1.3. “Agreement” means a contract between the Parties for the provision of Services as set out in these Terms and Conditions, and any amendments or updates, from time to time, if deemed necessary.
1.1.4. “Business Day” means any day other than a Saturday, Sunday, or bank holiday;
1.1.5. “Company” or “REATIA” means Fulldata Metasearch Engine, Lda., as a limited liability company;
1.1.6. “Confidential Information” refers to non-public information that either Party may obtain from the other or have access to by virtue of this Agreement (whether disclosed in writing, orally, or otherwise) regardless of whether the Party expressly stated to be confidential or private. This includes, but is not limited to, each Party’s data and each Party’s proprietary software and the computer operations, all code, inventions, algorithms, business concepts, workflow, marketing, financial, business, and technical information, the terms and pricing under this Agreement, authentication credentials associated with the use of the Services, personal data and all information clearly identified as confidential;
1.1.7. “Customer” means the individual or corporate entity (as applicable) accepting this Agreement on his or her own behalf, or in the case of an individual accepting this Agreement on behalf of a company or any other entity, and is purchasing the Service online via www.reatia.com;
1.1.8. “Customer Contact” means any electronic data and information submitted by the Customer to the Services online via the checkout page available at www.reatia.com;
1.1.9. “Customer Data” means all data, works, and materials: (i) uploaded to or stored on the Platform by the Customer; (ii) transmitted by the Platform at the instigation of the Customer; (iii) supplied by the Customer to the Company for uploading to, transmission by or storage on the Platform; (iv) or generated by the Platform as a result of the use of the Services (but excluding analytics data relating to the use of the Platform and server log files);
1.1.10. “Data Protection Laws” means all applicable laws relating to the processing of Personal Data, the General Data Protection Regulation (Regulation (EU) 2016/679);
1.1.11. “Effective Date” means the date on which the Customer subscribed to the Service online via www.reatia.com or e-mail and agreed to these Terms and Conditions;
1.1.12. “Fees” means the amount to be paid by the Customer for the Provision of Services as set per the Subscription Option;
1.1.13. “Intellectual Property” means any patents, patent rights, copyrights, database rights, trade secrets, know-how, trademarks, trade names, service marks, and other intellectual property embodied therein and all applications and rights to apply for registration or protection rights pertaining thereto, in existence at the date hereof and created in the future;
1.1.14. “Material Change” means an alteration that is expected to have a significant impact and effect in a provision within the current Terms and Conditions which no longer reflects the terms that the parties originally intended to serve as a basis of their legal obligation to each other, which shall be informed to all Customers through a notification on the Site stating the date in which the term was revised. 1.1.15. “Platform” means the platform managed by the Company and used by the Company to provide Services to the Customer;
1.1.16. “Services” means any services that the Company provides to the Customer or has an obligation to provide to the Customer, under these Terms and Conditions;
1.1.17. “Subscription Option” means the type of Service chosen by the Customer via www.reatia.com, including the type of product and specific elements, such as duration, accounts, historical days interval, search alerts, favorite, daily page view limit, and agency details;
1.1.18. “Site” means www.reatia.com;
1.1.19. “Term” means as defined in clause 5.1. of this Agreement;
1.1.20. “User” means a natural person, over 18 years old, holder of an account, who uses and has access to the Platform.
2. Provision of Services
2.1. Service: With effect from the Effective Date, Company shall, throughout the term of this Agreement, provide the Services to Customer.
2.1.1. The Company reserves the right, in its sole and absolute discretion, to make changes from time to time and without notice in how the Service is operated. Any description of how the Service works should not be considered a representation or obligation with respect to how the Service will always work.
2.2. Registration: Customer contact will provide registration details on www.reatia.com or by email and subsequent account and password set up.
2.2.1. The Company shall create an Account for the Customer and shall provide to the Customer login details for that Account;
2.2.2. Notwithstanding number 2.2.1. above, the Company reserves the right to refuse registration of, or cancel passwords it deems inappropriate.
2.3. Customer responsibilities: Customer shall: (i) be responsible for its employees’, agents’ and contractors’ compliance with this Agreement, including all the specific restrictions applicable; (ii) use all commercially reasonable efforts to prevent unauthorized access to or use of the Services, and notify Company promptly of any such unauthorized access or use; (iii) use the Service only in accordance with the terms and conditions of this Agreement and applicable laws and regulations.
2.3.1. Although Company has no obligation to monitor the Customer’s use of the Service, Company may do so and may prohibit any use of the Service it believes may be (or alleged to be) in violation of the foregoing.
2.3.2. Customer shall be responsible for obtaining and maintaining any equipment and ancillary services needed to connect to, access or otherwise use the Service, including, without limitation, modems, hardware, servers, software, operating systems, networking, web servers and the like. Customer shall also be responsible for maintaining the security of such equipment, accounts, passwords (including, but not limited to, administrative and user passwords) and files, and for all uses of Customer account with or without Customer’s knowledge and consent.
3. License
3.1. License: Subject to this Agreement and during its term, Company hereby grants Customer a limited, non-exclusive, non-transferable license, without rights to sublicense, to use the Platform during the Service term, subject to the specifications and limitations set forth in this Agreement.
3.2. Usage Limits: The license granted by Company to the Customer is subject to the following usage limits:
3.2.1. The Services may only be used by the officers, employees, agents, and subcontractors of either Customer or an affiliate of the Customer and must at all times be prior indicated by Customer to Company;
3.2.2. The Services must only be used by the named users specified by Customer contact, provided that Customer may change, add or remove a designated named user by duly notifying Company to do so;
3.2.3. The Services must not be used at any point in time by more than the number of concurrent users specified by Customer, provided that the Customer may add or remove concurrent user licenses by duly notifying the Company to do so.
3.3. Restrictions of Use: Unless otherwise authorized under this Agreement, Customer must not (and will not allow any third party to): (i) sell, rent, lease, license, sublicense, distribute, pledge, assign or otherwise transfer, in whole or in part the Services or any interest in them to another party; (ii) provide, disclose, divulge or make available to, or permit use of the Services in whole or in part by any third party without Company’s prior written consent; (iii) install or use the Platform in a manner that circumvents or interferes with the operation of the technological measure that controls the access to the Service; (iv) modify, translate, adapt or create derivative works based on the Platform; (v) export or re-export the Platform or any derivative work thereof; (vi) use the Platform to develop, test, host, or run and operate applications on behalf of third-parties to this Agreement, without Company’s prior consent; (vii) reverse engineer, decompile, disassemble or otherwise attempt to discover the source code, object code, or underlying structure, ideas, know-how or algorithms relevant to the Platform, or any software, documentation or data related to the Service; (viii) use the Service to provide third party training; (ix) attempt to copy, parse, crawl, modify, duplicate, create derivative works from, frame, mirror, republish, download, display, transmit, or distribute all or any portion of the Platform in any form or media or by any means; (x) access all or any part of the Platform in order to build a product or service which competes with it; (xi) use the Service in any way that is contrary to the terms and conditions of this Agreement; or (xii) use the Service for any unlawful purposes.
3.4. Devices: The number of devices the user may instantly use on the Platform is subject to the Subscription Option chosen by the Customer. Notwithstanding, the Platform has 1 (one) device limitation and users are not able to access it from different devices simultaneously.
3.4.1. Depending on the Service Capacity, Company reserves the right of having Customers’ accounts only granted access to Service from one device at a time with a reasonable time break to switch devices.
3.4.2. To maintain control over the account and to prevent anyone from accessing the account, the user must maintain control over the devices that are used to access the Platform and not reveal the password or details associated with the account to anyone.
4. Fees and Payment Terms
4.1. Fees: In consideration for the Services provided under this Agreement, Customer will pay Company the fees set forth in the Subscription Option. All fees herein are payable to Company in advance. The orders are non-cancelable, and, upon payment, all payments are non-refundable.
4.2. Additional Fees: If Customer’s use of the Service exceeds the Service Capacity set forth within the Subscription Option or otherwise requires the payment of additional fees, Customer shall be billed for such use and Customer agrees to pay the additional fees in the manner provided herein.
4.3. Price Changes: Company reserves the right to change the Fees or applicable charges and to set new charges and Fees at the end of the initial Service Term or upon renewal. The company must notify the Customer 30 (thirty) days prior to such change (which may be sent via email). Inquiries should be directed to Company’s customer support department.
4.4. Invoicing and Payment: Customer will provide Company with valid and updated payment method information or alternative document reasonably acceptable. Suppose Customer provides credit/debit card or direct debit account information to Company. In that case, Customer authorizes the Company to charge such methods for all fees agreed by the Client in the Subscription Option for the subscription term and any renewal of subscription term(s) as governed in the “Renewal” section below. Such charges shall be made in advance, either annually or in accordance with any different billing frequency, Customer is responsible for providing complete and accurate billing and contact information to Company and notifying the Company of any changes to such information.
4.5. Overdue Charges: If any invoiced amount is not received by Company by the due date, then without limiting the Company’s rights or remedies, (i) overdue payments are subject to a fine of 1.5% per month on any outstanding balance, or the maximum rate allowed under applicable law, whichever is the lowest, and/or (ii) Company may condition future subscription renewals on payment terms shorter than those specified in the “Invoicing and Payment” section above.
4.6.Suspension of Service and Acceleration: Any charge owing by Customer under this or any other agreement for services for which payment has been declined, if not paid within 7 (seven) calendar days after notice that its account is overdue (in accordance with “Notice” section below), Company may, without limiting its other rights and remedies, accelerate Customer’s unpaid fee obligations under such agreements so that all such obligations become immediately due and payable, and suspend Services until such amounts are paid in full, which shall ensure payment is cleared within the Transfer Period before Company suspends Services to Customer.
4.7. Payment Disputes: Company will not exercise its rights under the “Overdue Charges” section above if the Customer is disputing the applicable charges reasonably and in good faith and is cooperating diligently to resolve the dispute.
4.8. All amounts and fees stated or referred to in this Agreement are payable in Euro. Invoiced fees are exclusive of sales taxes (VAT excluded), which shall be added to the Company’s invoice(s) at the current rate in force (except in the case of reverse charge on EU VAT or non-EU-based Customers).
5. Term and Termination
5.1. Term: This Agreement commences on the Effective Date and shall continue in effect for the duration indicated and agreed to in the Subscription Option.
5.2. Renewal: Services shall automatically renew for additional periods equal to the expiring Service term unless either Party gives the other notice of non-renewal at least 30 (thirty) days before the end of the relevant Service term.
5.3. Termination: Either Party will have the right to terminate this Agreement immediately upon written notice at any time if the other Party is in material breach of any warranty, term, condition, or covenant of this Agreement and fails to cure that breach within 30 (thirty) days after written notice of the such breach.
5.4. Termination for Breach by Customer: If Company terminates this Agreement as specified in this “Term and Termination” clause, the Customer must pay immediately all amounts that have accrued prior to the termination of this Agreement, as well as all sums remaining unpaid under this Agreement.
5.5. Effect of Termination: During the 30 (thirty) days following termination and subject to the payment of all Fees owed under the Agreement, upon request, the Company will make Customer’s Data available for export and download by Customer. All sections of this Agreement, which by their nature should survive termination, will survive termination, including, without limitation, accrued rights to payment, confidentiality obligations, warranties, disclaimers, and limitations of liability.
6. Confidentiality
6.1. Use and Disclosure: During this Agreement and for a period of 5 (five) years following its termination, each Party shall hold in confidence and not use for any purposes unrelated to this Agreement or disclose to any third party (except the Party’s employees, agents or contractors who have a need to know and who are subject to confidentiality obligations at least as restrictive as those herein) any Confidential Information of the other Party. Each Party agrees to take all reasonable steps to ensure that the Confidential Information is not disclosed or distributed by its employees, contracts or agents in violation of the terms of this Agreement.
6.2. Permitted Disclosures: Either Party may disclose Confidential Information of the other Party either (i) in response to a valid order by a court or other government or regulatory body, (ii) as otherwise required by law, or (iii) as necessary to establish the rights of either Party under this Agreement, provided such Party promptly notifies the other Party of such request and allows it the opportunity to object or to seek a protective order.
6.3. Non-Confidential Information: The Parties shall not be obligated under this clause with respect to Confidential Information that: (i) is or becomes a part of the public domain through no act or omission of the receiving Party; (ii) was in the receiving Party’s lawful possession without restriction prior to the disclosure and had not been obtained by the receiving Party either directly or indirectly from the disclosing Party; (iii) is lawfully disclosed by the receiving Party by a third party without restriction on the disclosure; or (iv) is independently developed by the receiving Party without access to the Confidential Information.
6.4.Destruction or Return: Except as otherwise authorized or required in furtherance of the purposes of this Agreement, promptly upon a request by the disclosing Party, the receiving Party will destroy (and so certify it in writing) or return to the disclosing Party all Confidential Information and all documents or media containing any such Confidential Information and all copies or extracts thereof.
7. Intellectual Property, Ownership, and Title
7.1. Ownership and Title: Customer shall own all rights, title, and interest in and to the Customer Data. Company retains all rights, titles, and interests in and to (i) the Service and the Platform, all improvements, enhancements, or modifications thereto; (ii) any software, applications, inventions, or other technology developed in connection to the Service, Platform or support; (iii) in all related copyrights, trade secrets, patents, trademarks, and any other intellectual and industrial property and proprietary rights, including registrations, applications, renewals and extensions of such rights. The customer is not granted any rights to any trademarks or service marks of the Company. Nothing in this Agreement shall be interpreted to grant (by implication or otherwise) any license or rights to Customer except as expressly stated herein.
7.2. Usage Data: Notwithstanding anything to the contrary, Company shall have the right to collect and analyze data and other information relating to the provision, use, and performance of various aspects of the Platform and related systems and technologies (including, without limitation, information concerning Customer Data and data derived therefrom), and Company will be free (during and after the term hereof) to (i) use such information and data to improve and enhance the Service and for other development, diagnostic and corrective purposes in connection with the Service and other Company offerings, and (ii) disclose such data solely in aggregate or other de-identified forms in connection with its business.
8. Data Protection
8.1. All personal information Company may use will be collected, processed, and accordingly treated according to the provisions of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”) and the Customer’s rights under the GDPR.
9. Warranty and Disclaimer
9.1. Company shall use reasonable efforts consistent with prevailing industry standards to maintain the Service in a manner that minimizes errors and interruptions in the Service and shall perform any Implementation Service in a professional and workmanlike manner. Service may be temporarily unavailable for scheduled maintenance or for unscheduled emergency maintenance, either by Company or by third-party providers, or because of other causes beyond the Company’s reasonable efforts to provide advance notice in writing or by e-mail of any scheduled service disruption. HOWEVER, THE COMPANY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE; NOR DOES IT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE. EXCEPT AS EXPRESSLY SET FORTH IN THIS SECTION, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” AND THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND/OR NON-INFRINGEMENT.
10. Indemnity
10.1. Company shall hold Customer harmless from liability to third parties resulting from infringement by the Service of any European patent or any copyright or misappropriation of any trade secret, provided Company is promptly notified of any and all threats, claims, and proceedings related to it and given reasonable assistance and the opportunity to assume sole control over defense and settlement; Company will not be responsible for any settlement it does not approve in writing. The foregoing obligations do not apply with respect to portions or components of the Service (i) not supplied by Company, (ii) made in whole or in part in accordance with Customer specifications, (iii) that are modified after delivery by Company, (iv) combined with other products, processes or materials where the alleged infringement relates to such combination, (v) where Customer continues allegedly infringing activity after being notified thereof or after being informed of modifications that would have avoided the alleged infringement, or (vi) where Customer’s use of the Service is not strictly in accordance with this Agreement. If due to a claim of infringement, the Service is held by a court of competent jurisdiction to be or is believed by Company to be infringing, Company may, at its option and expense (a) replace or modify the Service to be non-infringing provided that such modification or replacement contains substantially similar features and functionality, (b) obtain for Customer a license to continue using the Service, or (c) if neither of the foregoing is commercially practicable, terminate this Agreement and Customer’s rights hereunder and provide Customer a refund of any prepaid, unused fees for the Service.
11. Force Majeure
11.1. Non-performance of either Party will be excused to the extent that performance is rendered impossible by strike, fire, flood, earthquake, government acts or orders or restrictions, failure of a supplier, internet service provider failures or delays, denial of service attacks or any other reason where the failure to perform is beyond the reasonable control of and not caused by the negligence or intentional acts or omissions of the non-performing Party.
12. Miscellaneous
12.1. Relationship of Parties: The Parties are independent contractors, and not agents, employees, or joint ventures of one another, and do not have any authority to bind the other Party by contract or otherwise to any obligation. Neither Party will represent to the contrary, either expressly, implicitly, by appearance, or otherwise.
12.2. Assignment: This Agreement is not assignable or transferable by either Party without the prior written consent of the other Party, which shall not be unreasonably withheld. Any attempt by either Party to assign or transfer this Agreement without such consent shall be void. Notwithstanding, Company can freely assign or transfer this Agreement to an affiliate company or as a result of a merger or sale of all or a substantial part of its share capital. In the case of any permitted assignment or transfer under this Agreement, the Agreement or the relevant provisions, shall remain binding, and inure to the benefit of, the successors, executors, heirs, representatives, administrators, and assigns of the Parties hereto.
12.3. Severance: If for any reason a court of competent jurisdiction finds any provisions of this Agreement, or portion thereof, to be unenforceable, that provision of the Agreement will be enforced to the maximum extent permissible so as to affect the intent of the Parties, and the remainder of this Agreement will continue in full force and effect, except to the extent such invalid provision related to essential aspects of the Agreement.
12.4. No waiver of Rights: The failure of either Party to enforce any of the provisions of this Agreement, or the failure to require performance by the other Party of any of the provisions of this Agreement, shall not be construed to be a present or future waiver of such provisions, nor affect the validity of either Party’s right to enforce such provision in future.
12.5. Entire Agreement: This Agreement, including all Addendums, constitutes the entire agreement between the Parties with respect to the subject matter hereof, and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding the such subject matter. No amendment to or modification of this Agreement will be binding unless in writing and either signed or accepted electronically by the party against whom the modification, amendment, or waiver is to be asserted.
12.6. Notice: All notices under this Agreement will be in writing and will be deemed to have been duly given when received if personally delivered; when receipt is electronically confirmed, if transmitted by facsimile or e-mail; the day after is sent, if sent for next day delivery by recognized overnight delivery service; and upon receipt, if sent by certified or registered mail, return receipt requested.
12.7. Governing Law and Jurisdiction: This Agreement shall be governed by the laws of Portugal. Any claims arising out of or in connection with this Agreement shall be resolved in the courts of the country where Customer resides in.